Product Disclaimer & Limitations of Liability

1. General Disclaimer
The P2R helmets ("Product") are designed to reduce the risk of injury during their stated intended activities. However, no helmet can guarantee full protection from all possible injuries or accidents. The effectiveness of this helmet depends on proper fit, usage, and maintenance, and the wearer assumes all risk associated with its use.
Please note that this Product does not protect against all types of injuries, including but not limited to those sustained in motorized vehicle collisions or high-speed impacts in motorsports.

2. Intended Use

Intended use, safety standards, and certifications vary by product model. Refer to the specific product page, product labels, and supplied instructions for the activities and standards applicable to your product. Do not use a product for activities outside its stated intended use.

3. Liability Limitations
By purchasing this Product, the customer acknowledges and accepts the following limitations of liability:

  • Damage or Injury: P2R does not accept responsibility for injuries sustained while wearing the Product. Users assume all risks related to the use of the Product.

  • Fit and Usage: It is the user's responsibility to ensure the helmet fits properly and is used according to the manufacturer's instructions. Misuse or incorrect fit may result in reduced effectiveness and increased risk of injury.

  • No Warranty on Injury: P2R provides no warranty that the helmet will prevent any injury. The user agrees that P2R’s liability is limited to the amount paid for the Product, excluding any other costs, claims, or damages.

    • For the EU: This disclaimer is subject to the EU Consumer Protection Laws, which may require the company to assume responsibility for certain product defects.

    • For the US: The Product is subject to state and federal consumer protection laws, which provide that the manufacturer or seller may be held responsible for injuries caused by defective products.

4. Warranty Disclaimer

P2R provides a one-year commercial limited warranty from the date of purchase for defects in materials and workmanship under normal use. This warranty is additional to, and does not replace or limit, any mandatory consumer rights available under applicable law. See our Warranty & Crash Replacement policy for coverage, exclusions, and claim instructions.

5. Indemnification
By purchasing the Product, the customer agrees to indemnify, defend, and hold harmless P2R and its affiliates, officers, employees, and agents from any and all claims, damages, liabilities, costs, and expenses arising from or in connection with the use of the Product, including but not limited to claims for personal injury, property damage, or death.

6. Governing Law
This disclaimer shall be governed by and construed in accordance with the laws of the jurisdiction in which the customer resides:

  • For the US: This agreement will be governed by the laws of the state in which the customer resides.

  • For the EU: This agreement will be governed by the laws of the country in which the consumer is located, as per the Rome I Regulation (Regulation (EC) No 593/2008).

Any disputes arising from this agreement shall be resolved in the courts of that jurisdiction. For EU consumers, any disputes may also be resolved through alternative dispute resolution (ADR) or Online Dispute Resolution (ODR), available via the European Commission’s website.

Usage Instructions and Safety Information

1. Fitment & Usage:

  • Ensure that the helmet fits snugly on your head and is securely fastened.

  • For optimal protection, always wear the helmet properly during use.

  • Do not alter the helmet in any way, as modifications may compromise its integrity.

2. Storage and Care:

  • Store the helmet in a cool, dry place, away from direct sunlight and high temperatures.

  • Clean the helmet with mild soap and water; avoid using abrasive cleaners or solvents.

3. Replace After Impact:

  • If the helmet has been involved in any significant impact, it must be replaced immediately, as its protective qualities may be compromised.

Claim Process

In case of damage or dissatisfaction, please follow the instructions below:

  • Return Policy:

    • P2R offers a 30-day commercial return window from receipt of the order for eligible returns, with no restocking fee. Please see our Refund & Exchange policy for conditions, shipping charges and refund timing. Applicable statutory withdrawal and consumer rights are not affected.

  • Claim Procedure:
    If you believe the helmet has a defect or has been damaged, please contact our customer service at support@p2rsports.com to initiate the claim process. Claims will be reviewed based on the warranty terms outlined above.

    • For EU consumers: In case of defective goods, the consumer may request a replacement, repair, or a full refund, subject to the applicable warranty laws.

Notice to Consumer

Please note that this disclaimer is an integral part of the terms and conditions governing your purchase of the Product. By continuing with the purchase, you acknowledge and agree to these terms, including the limitation of liability and indemnification provisions.

Crash Replacement Support

Original purchasers may apply within 12 months of the original purchase date for 30% off an approved replacement helmet’s regular retail price on the P2R website in their delivery market. This year-round benefit is available during promotional periods, subject to approval, and is limited to one replacement helmet per eligible impacted helmet.

After reviewing your request, P2R Support creates a customer-specific Shopify draft order for one approved replacement helmet and sends you a payment link showing the agreed product price, shipping and applicable taxes. No general-purpose discount code is issued. Additional product or order discounts cannot be applied to this replacement order.

Product discounts do not stack: we offer the lower of the eligible crash replacement price and the applicable public promotional price. Shipping and taxes remain subject to applicable conditions; qualifying promotional free shipping is retained.

Crash replacement is a paid replacement benefit, not a free replacement, an extension of the commercial warranty, or a substitute for remedies for defective products. Applicable statutory consumer rights and previously confirmed replacement approvals are not affected.

See the full Crash Replacement policy for eligibility, pricing and application requirements.