REFUND&EXCHANGE POLICY
We want you to feel confident with every purchase.
We want you to shop with confidence — if something isn’t right, we’re here to help.
Return Window
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You may request a return within 30 days of receiving your order.
For customers in the European Union, you have the right to withdraw from your purchase within 30 days in accordance with applicable consumer protection laws.
Return Address (US)
DOCK49-81, 151 Marcellin Drive
City of Industry, CA 91789, USA
Return Conditions
To be eligible for a return:
- he item must be unused, unworn, and in original condition
- The item must be returned with original packaging
How to Start a Return
To initiate a return, please contact us at:
📧 support@p2rsports.com
We will provide return instructions after your request is approved.
Refunds
- Once we receive and inspect your return, your refund will be processed within 1–3 business days
- Refunds will be issued to your original payment method
Return Shipping
- For non-defective items, return shipping costs are the responsibility of the customer
- If the product is defective or incorrect, we will cover the return shipping cost
Exchanges
We currently do not offer direct exchanges.
If you need a different size or model, please place a new order after your return is approved.
If you need a different size or model, please place a new order after your return is approved.
Non-Returnable Items
- Used or damaged items (not due to manufacturing defects)
- Items returned without original packaging
Important Notes
- Please do not send items back without contacting us first
- Unauthorized returns may not be accepted